lunatogel Terms of Use
Account opening on lunatogel starts with email verification, identity verification (KYC), and selection of a deposit method. We require all members to complete these steps before accessing games, placing bets, or withdrawing funds. This page outlines the conditions under which we operate, your rights and responsibilities as a member, and how we handle disputes.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. By joining lunatogel, you agree to these terms and acknowledge that you have read our privacy policy.
We operate across Indonesia's major cities — Jakarta, Surabaya, Bandung, Medan, and Semarang — and accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). All transactions are subject to verification and compliance review.
Account Opening and Eligibility on lunatogel
When you join lunatogel, you must provide accurate personal information, a valid email address, and a phone number. We verify your email and phone before your account is activated. You must then complete KYC verification by submitting a valid ID and proof of address. This verification typically completes within one business day. Until verification is complete, you cannot withdraw funds or claim promotions.
You are responsible for keeping your login credentials confidential. We recommend enabling two-factor authentication (2FA) for additional security. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you have failed to protect your credentials or enable 2FA.
- Provide accurate personal information during account opening
- Complete email and phone verification
- Submit valid ID and proof of address for KYC
- Enable two-factor authentication for security
- Keep your password confidential and unique
Our Deposit and Withdrawal Policy on lunatogel
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks. Deposits are credited to your account immediately upon successful payment. Withdrawal requests require a completed KYC verification and are subject to review. We review all withdrawal requests to ensure compliance with our terms — this review window is subject to standard processing times. Once approved, funds transfer to your chosen payment method according to that method's standard schedule.
We do not guarantee subject to verification. Tier progression can reduce the review window. If you change your banking details, you may be asked to re-verify before your next withdrawal. We reserve the right to decline a withdrawal if we suspect fraud, money laundering, or violation of our terms.
Our Bonus and Promotion Terms on lunatogel
Our welcome offer applies to all new members and is credited after your first deposit and minimum activity threshold. We do not guarantee fixed bonus amounts — all offers are subject to terms and conditions. Weekly cashback is calculated on net activity (total wagers minus total winnings) every Monday. Cashback must be claimed within seven days or it expires. Reload bonuses are available to existing members during promotional windows and are subject to minimum deposit thresholds and rollover requirements.
Bonus terms specify any rollover requirement — this is the amount you must wager before withdrawing the bonus credit. Bonuses expire according to the promotion details. We reserve the right to cancel or modify promotions at any time. Famobile bankingcated referrals, account manipulation, or bonus abuse voids all rewards and may result in account suspension.
- Welcome offer
- Credited after first deposit and minimum activity threshold; subject to terms and conditions.
- Weekly cashback
- Calculated on net activity every Monday; must be claimed within seven days or it expires.
- Reload bonus
- Available to existing members during promotional windows; subject to minimum deposit and rollover requirements.
- Tier progression
- Merit-based advancement based on 30-day activity; recalculated monthly and unlocks higher cashback rates.
Our Tier System and Loyalty Framework on lunatogel
lunatogel operates a five-tier membership system. Your tier is determined by cumulative activity points earned over the previous 30 days. Activity across all games and sports markets contributes equally to tier progression. Each tier step increases your weekly cashback percentage, reduces withdrawal review windows, and unlocks priority support. Tier status is recalculated monthly. If your activity drops below the threshold for your current tier, you may step down in the following review cycle.
We do not offer tier purchases or shortcuts — progression is merit-based and transparent. Tier benefits are non-transferable and apply only to the account holder. We reserve the right to adjust tier thresholds or benefits at any time with notice.
Our Referral Program Terms on lunatogel
Our referral program rewards both referrer and new member. When you invite a friend and they complete their first deposit and meet a minimum activity threshold, both accounts receive a bonus credit. Referral rewards are credited within 48 hours of the referred member meeting the threshold. There is no limit to the number of referrals you can make, but each referred member must be a new account and must complete account verification before the reward is credited.
Falocal paymentcated referrals, duplicate accounts, or referral abuse voids all rewards and may result in account suspension. We reserve the right to investigate suspicious referral patterns and decline rewards if fraud is suspected.
Our Dispute Resolution and Liability on lunatogel
If you have a dispute regarding a bet, bonus, or withdrawal, contact our support team with details of the issue. We will investigate and respond within a reasonable timeframe. Our decision on disputes is final and binding. We are not liable for losses resulting from technical errors, internet connectivity issues, or third-party payment processor failures unless we are directly at fault.
We are not liable for any indirect, incidental, or consequential damages arising from your use of lunatogel. Your sole remedy for any dispute is a refund of the disputed amount, if applicable. We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent activity.
Our Jurisdiction Notice and Service Availability on lunatogel
Our services are available only where local law permits. We do not operate in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not make direct-bet calls such as "Play now in Indonesia", "Indonesian players welcome", or "Licensed in Indonesia". We frame access as jurisdiction-restricted: our services are available only where applicable law permits.
We reserve the right to restrict access to our platform from any jurisdiction at any time. If you access lunatogel from a prohibited jurisdiction, we may suspend or terminate your account without notice. By using our platform, you acknowledge that you have verified compliance with your own jurisdiction's law.
Our Commitments and Your Responsibilities on lunatogel
We at lunatogel are committed to operating transparently, protecting your data, and handling disputes fairly. We enforce strict security practices including KYC verification, two-factor authentication, and encrypted data handling. We do not share your personal information with third parties except as required by law or to process your transactions. We calculate all bonuses and cashback according to the terms specified in each promotion.
You are responsible for verifying that your use of lunatogel complies with your own jurisdiction's law. You are responsible for keeping your account credentials confidential and enabling two-factor authentication. You are responsible for reviewing promotion terms before claiming bonuses. You are responsible for reporting any unauthorized access or suspicious activity to our support team immediately.
- Verify compliance with your jurisdiction's law before accessing lunatogel
- Keep your login credentials confidential and enable 2FA
- Review promotion terms before claiming bonuses
- Report unauthorized access or suspicious activity immediately
- Provide accurate information during account opening and verification
These terms are subject to change at any time. We will notify you of material changes via email or in-app notification. Your continued use of lunatogel after changes are posted constitutes acceptance of the updated terms. If you have questions about these terms, contact our support team.